Shipping

Any purchase of a minimum amount of $75 (before taxes) will benefit from free delivery!

This promotion is not available for paddleboard purchases.

The products purchased online at www.illusionsports.com may be returned to one of our two storefronts no later than 10 days after reception. For ANY return by MAIL, you MUST contact us by e-mail at info@illusionsports.com or by phone at 1-877-953-SHOP (or 1-819-791-1438 for the Eastern Townships or international calls) before initiating the return process in order to receive a valid authorisation number (RA#). All returned items must be shipped in secure and adequate packaging. The customer is responsible for ALL and ANY shipping costs to and from our warehouse with the exception of merchandise error. ONLY UNUSED items will be accepted for returns. ANY RA# emitted will be valid for a period of 10 days. Products must be shipped the same day that we emit your RA#. NO exchanges or reimbursements will be accepted after the 10 day period. NO RETURNS WILL BE ACCEPTED FOR BIKINIS at the exception of faulty merchandise.

INFORMATION / QUESTIONS

info@illusionsports.com

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